We hope the following FAQs help answer any questions you may have regarding the cashless system.
Well. When purchasing a ticket you will be issued with an RFID band. This band is used when you wish to enter the venue with your pass. Just scan it at the gate and away you go. This is also where you pre load money to be spent at the bars or food stands.
This way you don’t need to worry about ATM lines, ATM Fees or carrying your wallet around all day. Just tap and go!
As you enter the festival you will exchange your ticket for your own RFID wristband.
No, Brew N’ Que 2019 is a completely cashless event!
When you first purchase your ticket online you will be able to top up your wristband with digital currency
If you run out of your credit during the day, you can return to these stations to top it up again!
There will be many visible sign posted stations for you to cash out before leaving the event. Look for the signs!
Yes, Brew N’ Que 2019 will be completely free of physical tokens. Bar and vendors will only accept payment made with RFID wristbands.
You will be able to check the balance of your wristband whenever you want, at any bar, vendor, Top-up station, or Customer Service point. Simply ask for a balance check.
If your wristband is stolen off your wrist (very unlikely) or gets lost (also very unlikely) you can get a replacement. However, please keep in mind that your wristband is similar to cash, if you lose it, you can’t get it back. This means we can issue a new wristband, but your credit will be lost. None of your personal data is stored on the wristband, so don’t worry about that.
We advise you to print your tickets. You may also prepare your ticket in advance, on your phone. If using your phone to display your ticket please make sure you have the ticket visible on your screen and the brightness turned up before you get to the gates.
If you are buying multiple tickets for you and your friends, be sure to hand out the correct tickets to each person, a ticket can only be used once.